Shipping & Handling
We only offer secured shipping and handling. How can we offer our clients less?
1. How long will order processing and shipment take?
Orders typically take up to 7 days to process before they ship – excluding weekends and holidays. During the peak and holiday period, processing times may take up to 14 days. You will receive an email confirming your purchase. Shipping can take up to another 14 days. In total expect between 3 - 5 weeks in total.
2. I ordered multiple items but I have only received one/some of them. Why?
We do our best to reduce costs on your end so that you do not have to pay high taxes/premiums to get your items ! If you ordered multiple items from us, it is highly likely that the goods will be shipped in several packages. Please allow some time for all of your items to arrive.
The prices shown on the receipts received MAY be lower from what you have paid but please note that these prices do not include any taxes and tariffs that may have been incurred.
3. I have a question that is not answered in this FAQ. How do I contact you?
Please email us at firstname.lastname@example.org and we'll respond as soon as we can :)